Overview

These Terms of Service govern your use of CompetineCreek.com and any purchase of products from Competine Creek. By accessing the website or placing an order, you agree to these terms. If you do not agree to these terms, please do not use the website.

Use of Website

You may browse and purchase products through our website for personal use. You may not use our website or content for illegal purposes, copy our designs or artwork for resale, or attempt to disrupt the functionality or security of our services.

Product Information

We make every effort to accurately display product details, sizing, colors, and finishes. Because each metal piece is handcrafted, slight variations may occur. These variations are not considered defects.

Ordering and Payment

Orders are processed once payment is successfully submitted. We reserve the right to cancel or refuse an order in cases including suspected fraud, incorrect pricing, or stock limitations. If cancelled, all payments will be refunded.

Custom Orders

Many items are customized or made-to-order. By placing a custom order, you acknowledge that production begins specifically for you, and changes cannot always be made once production starts. Refer to our Refund Policy for limitations on cancellations and returns.

Pricing and Availability

Prices are subject to change without notice. We may modify or discontinue products at any time. Sales or promotions may apply only during the stated period.

Shipping and Delivery

Shipping procedures, transit times, delays, and delivery responsibilities are outlined in our Shipping Policy. Once an order is shipped, transit times are controlled by the carrier.

Returns, Refunds, and Replacements

Return and refund eligibility is based on our Refund and Return Policies. Custom and made-to-order items are generally non-refundable unless an error or defect is confirmed on our end.

Intellectual Property

All product designs, artwork, branding, and website content belong to Competine Creek. Reproduction, redistribution, or commercial use without permission is prohibited.

Limitation of Liability

Competine Creek is not liable for damages arising from improper installation, misuse of products, or natural weathering of metal artwork. To the fullest extent permitted by law, we are not responsible for lost profits, indirect damages, or incidental losses.

Indemnification

You agree to indemnify and hold Competine Creek harmless from any claims resulting from misuse of products or violation of these Terms.

Privacy

Your use of this website is also governed by our Privacy Policy. By using the website, you consent to the collection and use of personal information in accordance with that policy.

Changes to Terms

We may update or modify these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.

Governing Law

These Terms are governed by the laws of the State of Iowa, United States. Disputes will be handled through appropriate legal channels within this jurisdiction.

Contact Information

If you have questions regarding these Terms of Service, contact us:

Email: support@competinecreek.com
Sales: sales@competinecreek.com
Address: 1103 Arbor Trace Dr., Oskaloosa, IA 52577